Her Story
About Harini
I've been working in supply chain and logistics for almost 9 years now, and I truly believe that supply chain is the crux of any business. When I was doing my bachelor's in mechanical engineering at St. Martin's Engineering College in India, I didn't understand the importance of supply chain. I always thought business was just strategic decisions, but I didn't know what exactly drove those decisions. I got my first job at Amazon in India as an on-campus hire, joining the Network Operations team that manages supply chain and tracks every shipment. That team made me understand the importance of supply chain, and I spent 4 years there learning the ins and outs of how things move around and how operations work. I became so passionate about the field that I quit my job and moved to the US to get my Master's in Global Logistics from Arizona State University's WP Carey Business School. It was a huge risk because I come from a middle-class family in India and had to self-sponsor the entire amount, but it was the best decision of my life. After completing my master's, I boomeranged back to Amazon because of the contacts and influence I had built during my time in India. I've worked on multiple teams, including Loss Prevention where I focused on reducing theft in the middle mile supply chain. Currently, as a Senior Program Manager, I focus on transportation and work on preventing over-the-road crashes. My role involves deep diving into strategies, working as a risk manager, and developing programs like installing conspicuity tape on trailers to increase visibility and reduce crashes. I work with cross-functional teams to get these safety programs executed. One of my most notable achievements was scaling RFID seals across global mile locations to improve security and detect tampering during transit. I'm passionate about this work because supply chain has such a huge influence and impact on business, and I love being able to make a difference in safety and efficiency.
Her Interview
Ten minutes with Harini
01What do you attribute your success to?
I attribute my success to just believing in myself, especially during times of difficulties when people don't believe in you. When I was trying to come to the United States by quitting my job, nobody believed that I would be able to make it here. I'm the first girl in my entire family to come pursue a Master's, so nobody thought that I would be able to get a job or be in a position of impact or earning good money. Nobody ever believed in me, so it was me who tried my best to believe in myself. There were days where I cried and felt low, but even on the days where I was feeling low, I also had belief in me that tomorrow is going to be a good day and tomorrow I'll be doing better than what I'm doing today. That self-belief, even when no one else believed in me, is what got me through and helped me achieve what I have today.
02What’s the best career advice you’ve ever received?
The best career advice I've ever received is to always be open to change. I heard this in one of the interviews or podcasts, and the quote that I live by is that evolution is the name of the game. You always have to be adaptable for anything that's coming. If it's AI, then be it AI. Just try to learn the new skill and move on with the world, because the world's not stopping for you. You have to mold yourself to adapt to all the changes that the world's bringing you. The train's not stopping, you have to get on it. This advice has really shaped how I approach my career and has helped me stay relevant and continue growing in my field.
03What are the biggest challenges or opportunities in your field right now?
I think there's a lot of opportunity within supply chain right now. Supply chain is always evolving, and there is AI coming in, so there are tasks that can be automated and things that AI can suggest which we can deep dive into and figure out how we can place things strategically. The regression models and strategies that we used to do manually can be simpler with AI. Using AI and figuring out how we can improve the supply chain, or how we can efficiently move things from point A to point B as fast as we can in the shortest path, is something that we have an opportunity for at all times. It's not just relevant to current times, but also relevant to the future, because it's basically making your life easier and getting things quicker to the destination. There's always scope in supply chain, and it's an evergreen field with constant opportunities for improvement and innovation.
04What values are most important to you in your work and personal life?
The values most important to me are being simple and grateful for what I have. I learned this from my mom, who is a very simple woman. She always asked me to be simple and grateful for what I have. I wake up every morning and thank the universe for giving me this amazing life where I am happy, doing what I really love doing, and where everybody is healthy in my life. I also value honesty, empathy, and kindness to people. My mom does this in her life every day, and I want to imbibe that in myself. I'm probably not reaching the expectation she has in terms of kindness yet, but I'm working on it. My husband, who I married less than a year ago, has been teaching me how to be nice to people, like stopping the car to let pedestrians go first. Being nice and kind is something I'm trying to consciously put in my mind, because it's free and you can be nice and live along your life. I just want to make people happy. I also value always loving what you're doing and finding that passion in you to do what you love.
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