Janovia Brooks, Program Manager/Strategic Advisor on Influential Women

Influential Woman · Consulting

Janovia Brooks

Program Manager/Strategic Advisor, L Gray's Help in Healing

Charlotte, NC

Certifications · Degrees · Memberships

Degree Degree in Leadership and Ethics Cert Project Management Cert Six Sigma Member PMI

Her Story

About Janovia

My journey into consulting wasn't a straight path - it started with temp jobs when I was younger because I loved being able to explore different places without committing. Through all those different roles, from administrative assistant to customer service, I discovered something important about myself: I was always the fixer. I saw the problems that every company had, and nobody ever told me I couldn't fix them, so it built my confidence and my skills. Now, as a consultant, I focus on change management and organizational business systems improvement - a combination of things I've put together myself through certifications and experience. I help small businesses whose owners love what they do but don't know how to run a business or manage employees or grow successfully. I've created a five-phase framework to help them hone in on the business side so they can take care of that and do what they enjoy. For larger established businesses, I get into the meat and potatoes of their day-to-day operations and speak with their employees - the ones that do the work - because ultimately, if the people that do the work are unhappy, the business will not do well, no matter what money they throw at it. That's where I fit in. I help the people do better, because better employees work harder and better, and they're more loyal.

Her Interview

Ten minutes with Janovia

01What do you attribute your success to?

I would attribute my success to a combination of my mother and my upbringing. I grew up very poor - I can remember times as a kid using notebook paper for toilet paper because we didn't have any, or my mom borrowing water to flush the toilet. But one thing she never did was let me see her cry, and I never saw her be hopeless. Even when we were going through it, she would find a way to get me a coloring book or something to keep things light. I've been the same way in general - a lot of my friends say the world could literally be ending, and I would be like, well, at least we get a new one. That outlook is what keeps me moving forward, no matter what challenges I face.

02What advice would you give to young women entering your industry?

I would say, and this is easy because I have daughters, always choose yourself first. It sounds very backwards, and the world would have us think that you should put everything and everybody else ahead of yourselves. But at my age, I'm realizing that really didn't work out. A lot of us are realizing I spent my life giving and doing for everyone else, and then we're left figuring out what's left for us. So my advice, even to my daughters now, is choose yourself first. Unless it's an emergency or a dire situation, pick you, and then everything else comes after that.

03What are the biggest challenges or opportunities in your field right now?

The biggest challenge is that companies think consulting is a luxury that they can't afford. A lot of businesses struggle because they don't get consulting, whether it's my type of consulting or someone else, and they end up doing it when they have to, and by that time, it usually costs way more than if they had just tried it earlier in their processes. I don't try to convince people, though. I like to be personable in general - I feel like that's just what humans are supposed to be all the time, even in business. When I come to people, I don't say, here's how much it costs for me to fix that. I come and I say, what's your problem? What's wrong? How can I fix it? Then we talk about how much it costs, because once people realize that they actually have problems, it makes it easier for companies to realize that investing early on the front end is going to cost a lot less than having to hire new people every week, because the cost of hiring is expensive.

04What values are most important to you in your work and personal life?

Integrity is number one. That is literally my core value. Although I don't use my degree, I have a degree in leadership and ethics, and ethics is why it's in me. I have always been the kind of person who believes that if you just be honest and genuine, most situations will work out in your favor, or at least not horribly. When people get into losing integrity and lying and trying to get over, it always backfires. My thing is just do it right up front, and it'll work itself out. I can remember when I bought my first home, I had been living on Section 8, which is government-subsidized housing. When I bought my own home, I was still eligible for Section 8, and so many people said to me, why are you moving? Just stay in it and buy your house on the side. And I'm like, that's no. I'll move and I'll buy a house. A lot of people thought I was insane, and that's the kind of thing that I do - to me, integrity is everything.

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