Kimberly Ward

Renewals Business Manager
Verint
Frisco, TX 75033

Kimberly Ward is a seasoned Proposal and Sales Enablement Leader with over twenty years of experience helping SaaS and enterprise sales teams increase win rates and drive revenue. She specializes in strategic RFP management, renewal processes, and cross-functional collaboration, managing contract portfolios ranging from $50K to $25M while consistently exceeding retention and revenue goals. Kimberly’s approach emphasizes strong internal and external partnerships, empowering sales teams with insights and solutions to address challenges and achieve measurable results.

Throughout her career, Kimberly has held pivotal roles at companies including Verint, IBM Watson Health, Ryder Supply Chain Solutions, Hooper Holmes, and CoreLogic, where she led proposal development, managed complex SaaS renewals, and implemented processes that increased successful bids by 20%. Her work spans managing virtual teams, streamlining proposal operations, and aligning business strategies with client needs, always maintaining a customer-centric focus.

A graduate of the University of North Texas with a Bachelor’s degree in Dance and Health, Kimberly brings creativity, structure, and precision to her work, combining analytical skills with relationship-building to drive strategic outcomes. Known for her focus, initiative, and leadership, she has earned a reputation as a trusted partner in sales support and proposal management, consistently delivering quality solutions and fostering a culture of collaboration and excellence.

• University of North Texas- B.A.
• Kilgore College

• APMP-The Association of Proposal Management Professionals

Q

What do you attribute your success to?

I attribute my success to staying committed, adaptable, and resilient while combining strategy, storytelling, and service to bring teams together and deliver compelling proposals that build trust and long-term partnerships. My ability to listen, learn quickly, and connect people across functions has been the foundation of everything I’ve accomplished.

Q

What’s the best career advice you’ve ever received?

The best career advice I’ve ever received is to stay positive, trust your values, and lean on mentorship—these have guided me through transitions and helped me thrive across industries.

Q

What advice would you give to young women entering your industry?

My advice to young women entering this industry is to build genuine rapport, champion others, and focus on collaboration—success comes not just from results, but from lifting teams and celebrating shared wins.

Q

What are the biggest challenges or opportunities in your field right now?

One of the biggest opportunities in my field right now is leveraging AI to help teams customize solutions and deliver greater value to clients, turning industry changes into a chance to grow, innovate, and refine our approach.

Q

What values are most important to you in your work and personal life?

The values most important to me in my work and personal life are faith, positivity, and being supportive—bringing encouragement and a constructive attitude to every interaction. Outside of work, I find inspiration in my son’s dedication to hockey and look forward to exploring ballroom dancing, blending creativity with my love of movement.

Locations

Verint

Frisco, TX 75033

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