Her Story
About Sierra
Sierra Hedrick serves as Associate Director of HR at ProChant, a company in the revenue cycle management industry. She has approximately 6 years of experience in HR, including 4 years in revenue cycle management. Hedrick began her career in accounting at a small company lacking an HR department and took on HR responsibilities such as processing I-9s and setting up benefits, which sparked her passion for serving as a bridge between employees and employers. She progressed to HR specialist and then generalist roles, gaining experience in recruitment and headhunting before realizing her preference for HRIS and management positions with broader influence. Upon joining ProChant as HR and Recruiting Manager when she was the sole team member, she expanded the department to include an office manager and an organizational development manager. In her current role, she manages day-to-day HR operations, payroll, compliance, organizational planning, and succession planning while serving as the HR contact for the Guyana branch and staying current with Guyana employment law. Hedrick has a strong focus on information systems and automation, having hand-built a proprietary employee recognition app using PowerApps that remains in use. She holds an Associates degree in Criminal Justice, a BA in Business Administration from Lees McCrae, and a Masters in Business Administration from Gardner-Webb University, and is pursuing SHRM certification. Her professional achievements include being named to Noon AI's Top 100.
Her Interview
Ten minutes with Sierra
01What do you attribute your success to?
Other than just sheer, absolute luck, I would probably say my tenacity. I don't say no, which can also get me in trouble, so I don't want to say that that's the best quality I have, but definitely my inability to say no. Like, I am always willing to take on whatever burden somebody else has, I'm always willing to pitch in and help, even if I have stuff to do of my own, because, you know, we're all one team, and when one of us falters, we all fall. So, I definitely think that my inability to say no has actually worked in my favor more than it's worked against me.
02What’s the best career advice you’ve ever received?
I did have a mentor at Williams-Sonoma when I worked there. His name was Joe, but I remember the best piece of advice he ever gave me was, I applied for a promotion, and it was denied, and you know, I went and asked why, and he said, because you're too big for this place. We know that you're not that we're not going to be able to satisfy your career goals here, because you just you can do too much, and you're interested in too much, that we just don't have what you're going to be able to grow into here.
03What advice would you give to young women entering your industry?
I would say never be afraid to say yes to a challenge. Always be willing to take on something that puts you outside of your comfort zone, and be willing to give it your best shot, because that's the only way you're going to really learn and grow.
04What are the biggest challenges or opportunities in your field right now?
I would say that we're such a niche industry, it can be kind of challenging to find people with the skill set necessary to do the tasks that we do here, because we're so multifaceted, in this industry that, one title cannot fit all, so we're just very nuanced in the job roles that we have within this industry, so I think the challenge is finding the unicorns, per se, with those just exact right qualifications of what we're looking for to be sure that they can operate within the full scope of the opportunity.
05What values are most important to you in your work and personal life?
I would definitely say clarity of communication. Honesty, transparency, compromise is a big one. I always think that there's a middle ground. So I definitely like to always reach that compromise, it's a good value to have. Yeah, I mean, it's, you know, whenever you're between a rock and a hard place, I like to think there's a nice little middle ground.
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